Support

Fast help, straight from our team.

Whether it's a quick question or an urgent problem: reach us by phone, by email, or via remote assistance directly on your computer.

Remote assistance

Remote assistance with TeamViewer

With remote assistance, our support staff can: with your permission: connect to your device (Windows) and resolve the issue directly, without you needing to install anything.

Download TeamViewer QuickSupport

Using the button below: no installation is required, the program starts right away.

Open the program

You'll receive an ID and a password that are valid for this one session only.

Give us the ID & password by phone

Call our support team. We'll connect and resolve your issue together with you.

Download TeamViewer QuickSupport

For Windows. The session is started only with your explicit permission and ends automatically as soon as the window is closed.

Support hotline

+49 69 4015000-55

Support email

support@centriccom.de

Availability

Monday to Friday, 7:00 AM to 5:00 PM

Not an urgent case, but a new project?

For advice and new inquiries, our general contact form is the right way to reach us.

Go to the contact form →
Kostenlose Erstberatung

Suchen Sie sich einen Termin aus.

30 Minuten, per Telefon oder Microsoft Teams. Ohne Vorbereitung Ihrerseits. Sie bekommen die Einladung sofort per Mail.

Kostenlos

Erstberatung

  • 30 Minuten
  • Telefon oder Teams
  • Unverbindlich

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Lieber direkt sprechen?
+49 69 4015000-33

Montag bis Freitag, 7 bis 17 Uhr. Sie landen bei einem Menschen, nicht in einer Warteschleife.

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